Questions and answers

Below you can find the answers to frequently asked questions.

  • When can I check in?
  • What time do I have to check out by?
  • Are the shared rooms mixed-sex?
  • We are travelling in a small group – can we all stay in one room?
  • Can I also have breakfast at Hyve?
  • Is Hyve a non-smoking hotel?
  • Do I have to pay for Internet access at Hyve?
  • Can I hire towels?
  • Can I hire a hairdryer, iron or adapter?
  • Can I wash my clothes at Hyve?
  • Is there a kitchen for guests at Hyve?
  • Is my property safe at Hyve?
  • What are the payment options?
  • I don’t have a credit card. Can I book a room?
  • I need a visa to travel to Switzerland. Can Hyve provide me with a booking confirmation so that I can apply for a visa?
  • Are there interesting things to do during my stay in Basle?
  • Will I get a map of the city at Hyve?
  • How far is Hyve from the tourist attractions in Basle?
  • How can I get to Hyve from the airport, train station or bus station?
  • How can I use public transport in Basle?
  • Can you collect me at the airport?
  • Where are the nearest parking options to the hotel?